Privacy Policy – EyeleveN
EyeleveN (“we”, “our”, “us”) is an AI-powered workforce platform operated by DGTALIFY LLC, a company registered in Switzerland. This Privacy Policy explains how we collect, use, process, and protect your personal data.
Effective Date: April 20, 2026
1. Company Information
Company: DGTALIFY LLC
Country: Switzerland
Website: https://eyeleven.com
Contact Email: support@eyeleven.com
2. Data We Collect
- Personal identification data (name, email, phone number)
- Business-related data (company name, usage data)
- Communication data (messages via WhatsApp, chat, or integrations)
- Technical data (IP address, browser, device info)
- AI interaction data (inputs, prompts, responses)
3. How We Use Data
- Provide AI automation services
- Process and respond to communications
- Improve platform performance and AI models
- Ensure security and fraud prevention
- Comply with legal obligations
4. AI & Automated Processing
EyeleveN uses artificial intelligence to respond to user inquiries, automate workflows, and generate recommendations and outputs.
AI decisions are not fully autonomous in critical cases and may involve human oversight.
5. Third-Party Services
We may use third-party providers including:
- Meta (WhatsApp Cloud API)
- Cloud infrastructure providers
- Payment processors
These providers process data under their own policies.
6. Data Storage
- Data is stored securely on cloud infrastructure
- We apply encryption and access controls
- Retention is limited to operational necessity
7. Your Rights (GDPR)
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
8. Data Security
- Encryption
- Secure authentication
- Access limitation
- Monitoring systems
9. Data Transfers
Data may be processed outside your country. We ensure appropriate safeguards are in place.
10. Changes
We may update this policy. Updates will be posted on this page.
11. Contact
For privacy-related inquiries: privacy@eyeleven.com
Contact
For legal and policy inquiries, contact privacy@eyeleven.com.